Terms and conditions

Prices quoted by the Company are current. The Company reserves the right to change prices without notice. Prices charged will be those ruling at date of despatch and subject to VAT at the current rate.

Unless confirmed in writing the Company will not be responsible for any mistakes made in entering and processing verbal orders.

Save as may be otherwise agreed the goods shall be delivered to the customers main place of business. In the event that delivery to third parties is required a surcharge of £10.00 may be levied.

For deliveries to third parties the Company will accept no liability for shortage or non-delivery unless given in advance the name of a specified person who will sign for the goods. Any non-delivery must be notified to the Company within three days and confirmed in writing to enable a claim to be made against the carrier.

On delivery the customer should count and check the cartons carefully and the carrier’s notes signed accordingly. A “clean” signature prevents any claim against the carrier and may result in any claim being rejected by the Company.

Any shortage or damage must be notified immediately and confirmed in writing within three days.

Carriage is paid on all orders above £75.00 net. Below this amount a nominal carriage/handling charge of £10.00 will be made.

Carriage will be charged at cost on all orders delivered outside the UK mainland.

Any additional costs incurred in complying with customer requests for special deliveries or booking in will be charged irrespective of order value.

All back orders are sent carriage paid at the discretion of the Company.

Descriptive Matter

1. Photographs, drawings and other descriptive material are for the purpose of description only and shall not form part of the contract.
2. While the Company will at all times endeavour to notify customers of any changes to the product range or pricing they nevertheless shall be entitled, without prior notification, to alter any of the dimensions and/or specifications of, or to modify or discontinue any of their products or to revise any or all of their prices.

Deficiencies and Returns

1. Any shortage, deficiency or damage must be notified to the Company within three working days of receipt of the delivery. Non-arrival of any complete consignment must be notified to the Company within fourteen days of receipt of the invoice.
2. Return of any goods is permitted only with the prior express consent of the Company; if such consent is given goods must be returned to the Company, carriage paid and in an unused condition within fourteen days of such consent. The goods shall remain at the risk of the purchaser until actual redelivery to the Company’s premises. When goods are returned the Company reserves the right to levy a handling charge, which will apply at a higher range in the event of goods or packaging being returned opened or damaged.

Samples will be charged at full price.

Reservation of Title

The goods sold under these conditions shall remain the property of the Company and legal title shall remain vested in the Company until payment in full of all amounts invoiced or due to the Company in respect of the goods, or until the goods are resold by the customer, whichever shall first occur.

E & E O